Sunday, June 30, 2013

UTAH 10 PERSON FAMILY CAMPING DOME TENT


Model: Utah
Brand: The Camping Equipment Company
Capacity/Berth: 10 people
Assembled dimensions (length, width, height): 22'x25'x7' (685x780x220cm)
Packed dimensions (length, width, height): 2'x1'x1' (72x33x34cm)
Weight: 54lbs (24.8kgs)

FEATURES AND BENEFITS:

RAIN FLY:
  • WATER PROOF! 3000mm polyurethane coated & fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • Rain fly pitch first
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch
INNER TENT:
  • Large, separate inner tents offers occupants privacy
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • Add or remove sleeping rooms depending on how many occupants you have an how much storage space you need
  • Leave out one or more inner tents and you have a large, free standing shelter
  • 190T breathable polyester
FLOOR:
  • Polyethylene, totally waterproof - fully sewn in ground sheet in the SLEEPING AREAS
  • A tub style, fitted, removable ground sheet in the LIVING AREA that is attached to the rain fly with the use of hooks and toggles
  • REMOVABLE means you can easily detach and clean the floor and the rest of the tent including the sleeping areas and rain fly!
GUY ROPES:
  • Polyester interwoven with reflective 3M Scotch-lite thread for increased visibility in low light conditions,
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric
TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!
TENT POLES:
  • Ubertech shock corded poles
  • 45% stronger than regular fibreglass poles
  • Color coded with the tent sleeves for easy set up

DISCOVERY 10 PERSON FAMILY CAMPING TENT

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Model: Discovery
Brand: The Camping Equipment Company | www.campingequipmentco.com
Capacity/Berth: 10 people
Dimensions: 26x23x8' (800x700x230cm)
Packed Size: 4x1x1' (107x37x37cm)
Weight: 82lbs (37kgs)

FEATURES AND BENEFITS:

RAIN FLY:
  • WATER PROOF! 3000mm polyurethane coated fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • Rain fly pitch first
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch

INNER TENT:
  • Large, separate inner tents offers occupants privacy
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • Add or remove sleeping rooms depending on how many occupants you have an how much storage space you need
  • Leave out one or more inner tents and you have a large, free standing shelter
  • 190T breathable polyester

FLOOR:
  • Polyethylene, totally waterproof - fully sewn in ground sheet in the SLEEPING AREAS
  • A tub style, fitted, removable ground sheet in the LIVING AREA that is attached to the rain fly with the use of hooks and toggles
  • REMOVABLE means you can easily detach and clean the floor and the rest of the tent including the sleeping areas and rain fly!

GUY ROPES:
  • Polyester interwoven with reflective 3M Scotch-lite thread for increased visibility in low light conditions,
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric

TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!

TENT POLES:
  • Ubertech shock corded poles
  • 45% stronger than regular fibreglass poles
  • Color coded with the tent sleeves for easy set up
*Based on a lot of feedback we received about our most popular designs, including this one, we decided to implement a series of upgrades to give you the Vega 6 Person Family Camping Dome tent under the Premium Grade Series

Thursday, June 27, 2013

WARRANTY AND RETURNS

We hope that you are satisfied not only with your shopping experience, but also with the product you've purchased. The CEC is an American owned and operated website with a good reputation and long history in the supply of good quality tents, camping supplies and accessories. We have been in business since 2000 because we focus on supplying good quality products and looking after our customers.


12 Month Warranty Guarantee

All products sold by The Camping Equipment Company are backed by a 12 month manufacturer's warranty.

The manufacturer agrees during the warranty period to repair any manufacturing defects in the product or, at its option, replace the product with another product or an equivalent product, or offer a store credit, without cost to the owner for material or labour.

This warranty is subject to the original proof of purchase and the products being used in accordance with the instruction manual.

This warranty does not cover defects due to modification, accident, damage caused by vandalism, rusting, acts of nature or any other event beyond the control of the manufacturer. Nor does this warranty cover scratching, scuffing, natural breakdown of materials that occur inevitably with extended use including Ultra Violet light damage and exhausted zippers or other cosmetic damage that may result from normal wear and tear. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.

Your product is valuable and should be insured against loss or damage. During strong winds and storms collapse the tent flat onto the ground and seek refuge in your vehicle. Damage caused by storms and strong winds is not covered by warranty.

To make a warranty claim please follow the below instructions:

OPTION 1) Take a photo. Contact us. We'll send a replacement part.

This process is the quickest and easiest option.

If you purchased as an account customer please take a clear, detailed photo of the broken part and log a return request via your account. Email the photo to support@campingequipmentco.com

We need proof of purchase in order to process your request. With the inclusion of photos we can often just post out a replacement part, rather than ask you to return the faulty part to us first for inspection.

This process is the quickest, easiest option.

OPTION 2) Can't take a photo? Post the part or whole product back to us.

If you purchased as an account customer please log a return request via your account explaining the issue.

If you purchased as a guest, without an account name and password, please send an email to support@campingequipmentco.com explaining the issue.

Package up the item and post to:

The Camping Equipment Company
1160 Yew Street
Blaine, Washington, 98230
United States of America

You will initially be liable for the shipping cost to the warehouse.

For the return of high-value goods, we recommend that you use a registered delivery service, as we cannot be responsible for non-delivery of returned items.

Once your return is received and inspected (usually within a week of receipt), a new part will be shipped to you, or your refund will be processed and a credit will be automatically applied to your credit card, paypal account or original method of payment within 7 days.

Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.