BBQ RULES

BBQ RULES

We are about to enter the BBQ season. Therefore it is important to refresh your memory on the etiquette of this sublime outdoor cooking activity. When a man volunteers to do the BBQ the following chain of events are put into motion:
Routine...
(1) The woman buys the food.
(2) The woman makes the salad, prepares the vegetables and makes dessert.
(3) The woman prepares the meat for cooking, places it on a tray along with the necessary cooking utensils and sauces, and takes it to the man who is lounging beside the grill - drink in hand.
(4) The woman remains outside the compulsory three meter exclusion zone where the exuberance of testosterone and other manly bonding activities can take place without the interference of the woman.

Here comes the important part:

(5) THE MAN PLACES THE MEAT ON THE GRILL.

More routine...
(6) The woman goes inside to organize the plates and cutlery.
(7) The woman comes out to tell the man that the meat is looking great. He thanks her and asks if she will bring another drink while he flips the meat.

Important again:
(8) THE MAN TAKES THE MEAT OFF THE GRILL AND HANDS IT TO THE WOMAN.

More routine...
(9) The woman prepares the plates, salad, bread, utensils, napkins, sauce and brings them to the table.
(10) After eating, the woman clears the table and does the dishes.

And most important of all:
(11) Everyone PRAISES the MAN and THANKS HIMfor his cooking efforts.
(12) The man asks the woman how she enjoyed her 'night off,' and, upon seeing her annoyed reaction, concludes that there's just no pleasing some women.

The GOBI family tent: Fully sewn in ground sheet?

Hi Michelle, the ground sheet is fully sewn in throughout the tent apart from the front porch area under the awning - this is a tub style ground sheet fully sewn into the rain fly

There is also a secondary sheet sewn into the inner sleeping tent effectively giving you a 2 layer water proof floor in the sleeping area

Hope that answers your question but let us know if you require further info

Best Regards,

Customer Support

The Camping Equipment Company

www.campingequipmentco.com.au

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Hello.
My husband and I really like the gobi 6 person tunnel . We have a few questions: 1 is the ground sheets swen into the tent itself? It says on your website that it is just in sleeping area. We have seen another tent just like this one overseas and it states that it has a fully swen in ground sheet. how well does the rain fly work if it does go all the way down?

I haven't received all the parts for my tent!

Hi Jason, thanks for your email

Please note that some of our tents are so big that we have to pack the tent in 1 box and the poles in another

Sometimes they arrive together and sometimes they arrive separately

If you haven't received all the parts by now, please let us know and we'll chase up the shipment for you

Best Regards,

Customer Service

The Camping Equipment Company

www.campingequipmentco.com.au

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On Tue, May 3, 2011 at 2:23 AM, Jason wrote:

Hi
I received my tent today (order xxx), but haven't recieved any poles , pegs, ropes. Is this coming in a seperate package?

awaiting your reply

kind regards
Jason

BURNING MAN 2011: Which tent do you need?

Hi Jules, thanks for your email

It seems the BBB rating is due to insufficient data they have on us

See direct replies to each query below

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com.au

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Hi, 

I was Ebay bidding on the HULA 4 tent- I would have gone a bit higher then the actual final selling price if you had answered a few questions-so I'm back again.

I will be living in a tent for 2 weeks-in some harsh conditions- Kindly consider this is an important purchase for me. With CEC's no return/exchange only policy

Please note that we are happy to replace, exchange or refund your purchase as per our Product Guarantee

 

and no outlet to view the tent in the USA,

Please note that while we don't have retail outlets throughout the USA, we've made every effort to provide as much meaningful product information (including detailed pictures) regarding all of our products and services

We are also ready to answer any questions you have prior to your purchase to ensure that CEC products meet your requirements 

you should expect lots of questions from a new, potential buyer with lots of friends looking for tents this year. (-I estimate that 40,000 people sleep in tents at Burning Man- the other 20,000 in RV's)   I hate to say it, but I will: Your F rating- albeit from one person- with the BBB

Please note that the BBB unilaterally imposed their rating stating lack of sufficient info regarding the CEC

CEC customer service takes all customer emails extremely seriously and makes the utmost attempt to amicably resolve each unique situation to the customer's full satisfaction

This does not always include sending personal and private transaction information to a 3rd parties as per our Privacy Policy 

make me extra cautious spending 300$. However, your tents are so perfect in theory that I persist.

This is what I am looking for:

1. A tent that will completely zip close. Windows, Doors. Top- does anyone make this? See--I would avoid the mesh roof too,if it's possible.

As per our previous email, we suggest you consider a tent from our Premium Tent Range, starting with the Mars 6 person family camping tent

1. Water proof-no other seam sealing required? 

Correct, as per the specs on each tent, the rain fly is PU coated and seam taped and no further water proof treatment is required - please note that additions or adjustments to the tent after purchase will void the warranty 

1. The HULA 4 - is it a complete floor that attaches to the interior tent?

No it is not, there is a built in floor in the sleeping areas only but and a removable ground sheet in the central living area 

1. Please tell me how the "removable floor" attaches? Is it within the confines of the "bathtub floor" you offer?  As I wrote before there is white space in the photography and it's very hard to tell how the inner and outer tent attach. 

The ground sheet in the HULA model is merely a water resistant tarp like material that is staked into the ground 

1. Zip enclosed rooms within  the tent- not a curtain but actual zippers. It's dusty out there!

Yes the sleeping areas include actual zippered doors and not curtains 

1. I am taking this tent to Burning Man: There is heat, wind, cold nights, playa dust and possibly rain. You say your tents are for summer camping-but they seem built for these conditions. I don't expect anyone to guarantee a gale force wind-in a family tent- but how long are your stakes? Will I need to buy longer ones?

We cannot comment on the weather conditions on the area you intend to use your tent but will suggest that if in doubt, prudence suggest you go prepared with additional materials 

1. I want sleep space- the four man is fine- it appears a double or queen mattress will fit in the HULA -4 rooms- is that the case with your other tents?

Yes this is the case with the majority of CEC tents, but bear in mind that different manufacturers can build double, dual, queen etc sized mattresses to their own dimensions eg a "small" garment from one supplier may equal a "medium" from another

 

Thank you again for your time- I hope you will answer my question and we can do business together.

 Don't mention it, we're happy to answer your questions prior to your purchase to ensure CEC products meet you needs

Very kind regards,

Jules

MARS 6 person family camping dome tent: Q&A

Hi Geoff, thanks for your email

Please see replies below:

On Thu, Feb 24, 2011 at 8:45 PM, Geoff 

We have received the Mars Tent and there are a couple of questions and comments.

I cannot erect this tent in my courtyard and I will not have time to erect take it elsewhere to do so before we leave for our Music Festival so could you clarify a few things please?

·         I was rather surprised to see PVC tube used as a tent support  in Australia. I would expect it to bow in hot weather. Can you assure me that it is suitable for Australian summer days please?. The website did not tell me it wouldn’t be. (42 degrees can certainly bend PVC downpipes)

We use PVC pipes on these tents because they are lighter in weight than standard steel and fiber glass poles, universal in size and availability and suitable for supporting larger heavier tent models such as the Mars

After many successful sales season in AU, we have not experienced any issues with PVC failure as a result of AU heat

·         Is this stable in winds please?. The PVC tubes and connectors seem to rely totally on the guys to retain their integrity. Not something I have experienced in previous tents.

As this is a tunnel tent, guy ropes are essential to maintaining the shape and stability of the tent - please note however that CEC tents are not intended for use in extreme weather conditions 

·         There are two off “Long PP webbing” included in the package and Instruction 4 tells us to attach these at “both ends” but the two pieces are different from each other. Which one goes where, and why please?

The PP webbing straps are tougher than most standard guy lines and better suited to maintaining the shape and stability of tents in this class - in this case, they attach at either of the long ends of the Mars tunnel tent with the longer PP webbing strap attaching to the door end of the tent and the shorter one attaching at the vent end of the tent

·         Fortunately we have 14 or more, substantial steel pegs as the plastic ones supplied would be unusable in the hard ground on many an Australian campsite.
·         The Repair Kit has shock cord and two attached CEC rectangles. What do we ‘repair’ with these things please? The spare guys are obvious. Perhaps the shock cord is for use with the guys? The two rectangles are mysterious.

The repair kit includes 2 self adhesive patches usable in the event that you puncture or rip the fabric of the tent and helps minimize further damaging the tent fabric 

·         What supports the “eye lid” sections over the entry point please? Is it perhaps just restrained by two of the guys?

The awning above the side door is supported by the small fiber glass poles as in the picture below:

·         The packaging does not seem to contain a Warranty Document. We would like one for our records please.

You can view our Product Guarantee here 

Thanks again for your business, if you require further assistance, please let us know

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com.au

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How do I minimize condensation build up inside my tent?

Hi Elaine, thanks for your enquiry

ALL CEC tents come with a water resistant rain fly - polyurethane coated with seam taping to reduce water ingress

All tents regardless of brand will have some degree of condensation build up inside the tent - this is not a fault, just a product of having people sleeping in a shelter - when you exhale, you exhale a small amount of moisture which can build up over time

ALL CEC tents have breathable polyester inner tents with built in mesh vents that help increase air flow so that moisture laden air can circulate to the outdoors while fresh air can enter - similar to keeping a window or door open in your bedroom when you sleep

Follow these tips and you'll increase your level of comfort over night!

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com.au

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Hi,

The 'Mars' states that it is waterproof with no extra fly included but my customer is wondering on the extent of condensation? My customer previously bought a tent that stated that is was also waterproof but when they woke in the morning, all of their bedding etc was wet from condensation. How does the 'Mars' handle this?

Please advise.

Thanks
Elaine

HEX 3 person family camping screen house tent

Hi Georgia,

The Hex 3 person family camping screen house tent has 2 parts:

1. rain fly: a screen dome that has full fabric doors built in that you can roll down for privacy and protection from the elements

2. inner tent: this is a secondary layer which is a water proof floor and breathable wall sewn together that covers half the inside of the tent and sleeps 3 (the other half has a removable ground sheet and acts as a "flex" space for gear storage or change room etc

The idea here is that you can use the screen house for dining or other activities - when the weather turns bad eg rain or wind, roll down the walls for a covered shelter

If you want to sleep in it, just set up the inner tent by hooking it to the inside of the assembled screen house and staking it down and insert and stake down the ground sheet (also helps keep the inside of the sleeping area clean)

Periodically, we have sales and discounts on all of our products which we post on our site and our Facebook fan page so check with us and sign up so we can send you updates on the latest offers

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com.au

Connect with The CEC

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com

Connect with The CEC

Hi,
Yes...I wrote yesterday asking about the Hex 3 screen tent. Thanks for your response but I have a couple more questions. Is this screen tent one large dome with a divider that has pockets on both sides? What does assembly of inner tent mean exactly? Isn't it just the other side of the divider or is this something else?? Hard to tell by the picture. Is this on sale or is it ever on sale? Is it currently 299.99?
Thanks
Georgia

As much description would be appreciated thank you. I'm interested in buying this but yesterday only got a brief one line answer. This screen tent can be zipped all the way around not only screen but also covered nyon so the entire tent is enclosed? correct?

Fixed ground sheets vs Removable ground sheets: Which is better and WHY?

Hi Bryan, thanks for your email

1. We have 2 styles of tents, one where the ground sheet in the living area is removable and others where the ground sheet is fixed

You can understand the reason for having the fixed ground sheet but the reason for the removable ground sheet is due to the fact that these tents are quite large and so dis-assembly, storage and in particular, cleaning become easier when you can "break-down" the tent into its component parts

Here's a review from one of our past customers that addresses this feature:

"Equinox 8 Man Family Camping Tent

Hello,

I just received your Equinox tent via UPS yesterday...and I have a COMPLAINT! Why don't you folks have a customer review section on your website?! Hell, I would've bought this tent months ago if I had any idea that these are such great tents.

I set up the tent as soon as it showed up, by myself. I was amazed at how easy it was to put up. As I was doing this, I was checking the stitching and the seam taping; top notch. The layout of the tent has to be one of the best on the market. Bathtub floor on the sleeping rooms. Main tent "floorless", which allows me to stake down a tarp for a floor which makes getting the dirt out a heck of a lot easier than a "floored" tent.

Guys, get a "review" section going and you will sell a lo! t more tents... I work in a sporting goods store and sell Columbia, Coleman, Eureka!, Mountain Hardware, North Face, and Wenzel tents. You guys aren't up to Mountain Hardware standards (thank God, the price would be a KILLER), but my Equinox looks like it is made much better than a Columbia tent.

Thanks, Jim S., Moscow, ID"

Given that some customers prefer this feature, we've improved this feature among the tents that have it so that

1. the "rain skirt" around the bottom edge of the rain fly sheds water away from the tent

2. the tub style floor attaches to the bottom inside edge of the rain fly via Velcro to help maintain a tighter seal

Tents that incorporate a fully sewn in ground sheet in the living area include:

1 ATLAS + 2 MIGA INSTANT 8 person COMBO camping tent

ATLAS 4 person INSTANT SET UP screen tent & canopy MTS

MIGA 2 person INSTANT SET UP MTS tent

ROCK HOPPER Ultralite Hammock Tent (Green)

ROCK HOPPER Ultralite Hammock Tent (Tan)

Any model within our Premium Family Tents range which are due to arrive early Spring 2011 with pre-sales taking place in advance

We will make announcements as to models due to arrive at our USA warehouse via our Facebook fan page so please join to stay up to date

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com.au

Connect with The CEC

Best Regards,

The Camping Equipment Company

www.campingequipmentco.com

Connect with The CEC

Hi,
First, I have never seen a group of cooler looking tents. I am very interested in purchasing one of your family tents. However I am wondering how susceptible the common areas are to bugs and water due the the detachable floors? It seems like a pretty big gap around the edge. I have only recognized 2 that have continues sealed flooring. Can you confirm which ones they are? Also I didn't see any mention on a waterproof guarantee. I have not had good luck in the past with tents and would like to make sure my next purchase is not only cool looking, functional, water tight and bug free.

Some of the descriptions I have seen for the Nexus tent says that the rooms are detachable, but a review said that was not the case. It looks like the Axis and the pop up equivalent are the only ones that separate. Can you confirm the ones that detach please.
Thanks much, Bryan