Wednesday, August 7, 2013

Nova vs Nexus 12 Person Tents: Customer Questions and CEC Answers

Nexus 12 Person tent: 10% off code: loyalty
So I have been doing a bit of reading on your website and have a few questions:

CONTACTING CEC:

a) It's not that easy to contact you from your main website I can't seem to find an email address or phone number had to go to facebook to find this email address
YOU CAN ALWAYS SEND YOUR INQUIRIES TO US VIA OUR CONTACT PAGE 

NOVA VS NEXUS:

b) I'm looking at either the Nexus 12 or the Nova 12 tents
c) As the price is the same I'm trying to understand the real differences between the two models

SIZE VARIATIONS BTWN EACH MODEL

d) From size and dimension they seem very similar
e) I understand the Nova is the Premium tent however when I read the descriptions of water resistance and design both models boast the same features
CORRECT, THE MAIN DIFFERENCE IS IN REGARDS TO THE DESIGN OF EACH MODEL 

f) I also understand the Nova uses standard 1/2" PVC pipe and the custom CEC fittings

MATERIALS AND DESIGN:
THIS IS ONE OF THE MOST SIGNIFICANT DIFFERENCES IN THAT THE PREMIUM GRADE MODELS USE A STANDARDIZED POLE SYSTEM THAT IS EASIER TO SET UP, LAST LONGER AND EASIER TO REPLACE IF NEED BE 

g) It appears that the Nova is is a bit heavier (including all the parts)
Nova 12 person tent: the UPGRADED version of the Nexus
h) Does the Nova have one or two bags for all the parts

PARTS INCLUDED:
EVERY TENT COMES WITH A CARRY BAG FOR THE TENT AND A SEPARATE BAG FOR THE POLES 

i) Which of the two Nova vs. Nexus is easier to setup tear down

ASSEMBLY:
ROUGHLY THE SAME, IF ANYTHING THE NOVA IS A LITTLE EASIER 

j) I'm looking to use the tent for 3-5 summer camping trips in Ontario, Canada dealing primarily with rain as the primary weather obstacle
IF WATERPROOFNESS IS A PRIMARY CONCERN, YOU SHOULD CONSIDER THE NOVA WITH ITS FULLY SEWN IN TUB STYLE GROUND SHEET 

k) Is there a comparison chart or description on the difference between the two
l) As I'm in Canada is a there a local retailer or Canadian partner to purchase the tent or do I need to by direct (just concerned about the duties at shipment)

SHIPPING:
WE DON'T HAVE A CANADA BASED DISTRIBUTOR SO IT WOULD COME DIRECTLY FROM OUR WAREHOUSE IN WASHINGTON STATE - 

HOWEVER, IN THIS CASE, WE COULD POSSIBLY CLEAR IT TO CANADA ON THIS SIDE AND SHIP VIA PUROLATOR GROUND TO YOU WHICH WOULD BE APPROX USD$150.00 FOR SHIPPING AND HANDLING INCLUDING CLEARING THIS FROM OUR WAREHOUSE IN WASHINGTON ACROSS THE BORDER TO CANADA - REMEMBER THAT THIS IS A HUGE, HEAVY TENT IN 2 PARCELS COMING FROM THE OTHER SIDE OF THE CONTINENT STRAIGHT TO YOUR RESIDENTIAL SHIPPING ADDRESS

SHIPPING EITHER ITEM FROM THE WEST COAST IN WASHINGTON ACROSS THE BORDER TO THE OTHER SIDE IN ONTARIO WOULD OTHERWISE COST APPROX USD$500

m) Do you have any sales discounts or special offers on either of these units or shipping to Canada?
n) I understand the flooring can be removed is this the case for both units and is it just the main central area or each individual room/pod

FEATURES AND BENEFITS:
IN THE CASE OF THE NEXUS, THERE IS A REMOVABLE GROUND SHEET THAT IS SEPARATE TO THE INNER SLEEPING TENTS THAT COVERS ONLY THE CENTRAL AREA OF THE INSIDE OF THE TENT

IN THE CASE OF THE NOVA THE FLOOR IS FULLY SEWN IN THROUGHOUT THE ENTIRE TENT - IN ADDITION EACH INNER SLEEPING TENT HAS ITS OWN FULLY SEWN IN TUB STYLE FLOOR SO WHEN YOU INSTALL THAT COMPONENT, YOU HAVE A 2 LAYER FLOOR IN THE SLEEPING AREAS - 1 LAYER FLOOR IN THE CENTRAL NON-SLEEPING AREA 

Axis and Zulu Modular tent: 10% off CODE: loyalty
o) I thought I read that only the rooms that are required need to be used does that mean the tent can be smaller if you only require less space
YOUR DESCRIPTION IS MORE APPROPRIATE FOR OUR MODULAR TENTS WHERE IN THE CASE OF THE NEXUS, REMOVING THE INNER SLEEPING TENT LEAVES AND OPEN AREA UNDER THE RAIN FLY WITH THE GROUND EXPOSED (OTHERWISE COVERED BY THE INNER TENT FLOOR) AND IN THE CASE OF THE NOVA, A LARGE COVERED AND FLOORED AREA

p) Relating to the last question are these tents modular

MODULAR TENTS:
NO BUT IF THAT IS SOMETHING YOU WANT TO CONSIDER, THEN PLEASE HAVE A LOOK AT THE MODULAR TENT PAGE 

q) What are the customs duties to Ontario Canada
AS WE CAN CLEAR THE ITEM THROUGH TO CANADA AND THEN SHIP NATIONALLY, YOU WON'T HAVE TO PAY THE IMPORT DUTIES


I'm happy to have a conversation if that would be easier thank for your help...
HOPE THAT ANSWERS ALL YOUR QUESTIONS, PLEASE LET US KNOW IF YOU HAVE OTHER QUESTIONS OR WISH FOR A REP TO CALL YOU BACK

Thursday, August 1, 2013

ATLAS & MIGA Complete MTS - Quick Set Up Version!

Model: ATLAS & MIGA Complete MTS - Quick Set Up Version!

Capacity/Berth: 8 people

Assembled dimensions (length, width, peak height): 
31' x 9' x 7' (945 x 285 x 205 cm)

Packed dimensions (length, width, height): 
1 x ATLAS - 3' x 3' x 6" (96 x 96 x 11 cm)
1 x MIGA - 3' x 3' x 2" (100 x 100 x 6 cm)

Weight: 66lbs (30kgs) TOTAL

CLICK HERE TO VIEW PHOTOSET2 ON OUR FACEBOOK PAGE
Same deal as the the Axis and the Zulu, Modular Tent System (MTS) only this time in a convenient, POP-UP form - Now there are no more excuses!

The tent comes in a high-tension wire frame that you can fold into a flat pack disc for easy storage

When you're ready to set up the tent, just release the straps and let it POP into shape! Stake down the corners and the straps and you're done! Without a doubt, the fastest tent assembly EVER!

Use it as a shelter from the sun during the day, mesh walls on all sides give you plenty of air flow and a perfect BUG-FREE room!

When the sun goes down and you want some rest, full fabric walls on all sides zip up for TOTAL PRIVACY!

Friends joining you? Kids want their own room? No problemo! Attach the MIGA 3 person instant shelter - 1 on either side if you want, and PRESTO! A modular, pop-up, multi room shelter for EVERYONE! Don't worry, no one's going to step on you trying to get out the tent because each MIGA sleeping pod come complete with a rear exit!

OK, so you've read the details of each and now you can PURCHASE THE COMPLETE SET AT A DISCOUNT!

You get:
  • 1 Atlas tent - regularly priced at $299.99 each
  • 2 Miga tents - regularly priced at $199.99 each
  • BUT now you can purchase the COMPLETE SET (1 Atlas + 2 Miga) for only $449.99
  • That's a TOTAL SAVINGS of $249.98!
DETAILS:
  • WATER PROOF! 3000mm polyurethane coated & fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • GLOWING CEC LOGO: Made with phosphorescent ink helps you locate YOUR tent in the dark - just think about those late night trips back from the toilet!
FLOOR:
  • Polyester taffeta, PU coated 3000mm, totally waterproof - tub style floor - no rain or bugs can get in!
GUY ROPES:
  • Simplified design means we have strategically placed these guy ropes for maximum stability but reduced the overall number making this tent easier to assemble in less time and with no tripping hazards
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric
TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!
TENT POLES:
  • Unlike other tents, this one comes with a pre-installed high tension, weather proof wire cables that are pre-formed to allow for maximum and even tension to the tent
  • When you're ready to assemble your tent, just release the straps and let the tent POP into shape (you might have to unfold part of it yourself before the wire frame kicks into action)
  • When it's time to go home, just unstake the tent and the guy lines, and fold up the frame back into it's natural disc shape, fasten the straps to hold it together, then zip it up into the bag (included) - DONE!
Model: ATLAS & MIGA Complete MTS - Quick Set Up Version!
Brand: The Camping Equipment Company | www.campingequipmentco.com
Capacity/Berth: 8 people

Assembled dimensions (length, width, peak height): 31' x 9' x 7' (945 x 285 x 205 cm)
Packed dimensions (length, width, height): 1 x ATLAS - 3' x 3' x 6" (96 x 96 x 11 cm), 1 x MIGA - 3' x 3' x 2" (100 x 100 x 6 cm)
Weight: 66lbs (30kgs) TOTAL
Same deal as the the Axis and the Zulu, Modular Tent System (MTS) only this time in a convenient, POP-UP form - Now there are no more excuses!
The tent comes in a high-tension wire frame that you can fold into a flat pack disc for easy storage
When you're ready to set up the tent, just release the straps and let it POP into shape! Stake down the corners and the straps and you're done! Without a doubt, the fastest tent assembly EVER!
Use it as a shelter from the sun during the day, mesh walls on all sides give you plenty of air flow and a perfect BUG-FREE room!
When the sun goes down and you want some rest, full fabric walls on all sides zip up for TOTAL PRIVACY!
Friends joining you? Kids want their own room? No problemo! Attach the MIGA 3 person instant shelter - 1 on either side if you want, and PRESTO! A modular, pop-up, multi room shelter for EVERYONE! Don't worry, no one's going to step on you trying to get out the tent because each MIGA sleeping pod come complete with a rear exit!
OK, so you've read the details of each and now you can PURCHASE THE COMPLETE SET AT A DISCOUNT!
You get:
  • 1 Atlas tent - regularly priced at $299.99 each
  • 2 Miga tents - regularly priced at $199.99 each
  • BUT now you can purchase the COMPLETE SET (1 Atlas + 2 Miga) for only $449.99
  • That's a TOTAL SAVINGS of $249.98!
DETAILS:
  • WATER PROOF! 3000mm polyurethane coated & fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • GLOWING CEC LOGO: Made with phosphorescent ink helps you locate YOUR tent in the dark - just think about those late night trips back from the toilet!
FLOOR:
  • Polyester taffeta, PU coated 3000mm, totally waterproof - tub style floor - no rain or bugs can get in!
GUY ROPES:
  • Simplified design means we have strategically placed these guy ropes for maximum stability but reduced the overall number making this tent easier to assemble in less time and with no tripping hazards
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric
TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!
TENT POLES:
  • Unlike other tents, this one comes with a pre-installed high tension, weather proof wire cables that are pre-formed to allow for maximum and even tension to the tent
  • When you're ready to assemble your tent, just release the straps and let the tent POP into shape (you might have to unfold part of it yourself before the wire frame kicks into action)
  • When it's time to go home, just unstake the tent and the guy lines, and fold up the frame back into it's natural disc shape, fasten the straps to hold it together, then zip it up into the bag (included) - DONE!

Sunday, July 28, 2013

GOBI 6 PERSON FAMILY CAMPING TUNNEL TENT

CLICK HERE TO VIEW THE EXTENDED PHOTO ALBUM ON OUR FACEBOOK PAGE

Model: Gobi
Brand: The Camping Equipment Company
Capacity/Berth: 6 people


PEOPLE BUY THIS TENT BECAUSE:
  1. Excellent ventilation
  2. Easy to assemble
  3. Headroom throughout
  4. Covered porch with awning
Assembled dimensions (length, width, height): 
22'x13'x6'(660x400x205cm)


Packed dimensions (length, width, height): 
2'x1'x1'(80x46x31cm)


Weight: 56lbs (25.5kgs)


(1) Con-Struct (TM) Super-lite tent poles:
  • High tensile modular poles designed to give maximum support
  • Roof pitch: prevents water pooling on top of tent by guiding it down and way from the roof
  • Pole sleeves give tent fuller assemble shape to maximize room size
(2) Exo-derm (TM) rain fly:
  • Fabric specially designed for CEC
  • Does not stretch or sag like nylon when wet - tent retains shape in heavy downpour
  • Weatherproof:  Coated with a Polyurethane film rated at 3000mm
  • Seam sealed to prevent water penetration
(3) Storm flap: channels water away from the tent

(4) Dyna-strap (TM) webbing:  bigger and stronger than conventional guy lines, fitted at peak of pole arc to provide maximum tension, help stabilize tent and maintain structure, especially in strong winds

(5) Mesh vents:  top and opposite ends of tent allow for greater air circulation reducing internal condensation and regulating heat exchange while keeping out bugs and rain

(6) Doors:  full mesh fabric for air circulation with secondary weather proof full fabric doors for privacy

(7) Guy lines:  high tensile nylon woven with 3M reflective taping for greater visibility in low light conditions

(8) Inner tent:  
  • Breathable polyester with mesh vents help regulate air flow
  • Partition walls:  removable to create larger single sleeping pod or as a room divider for added privacy
  • Dri-tek (TM) floor:  Fully sewn in tub style floor
  • Heat sealed, prevents moisture penetration, abraision resistant
(9) Talon tent stakes (TM):  high impact resistant ABS tent stakes firmly hold down corners and webbing support straps - yet many times lighter than conventional steel stakes

Tuesday, July 23, 2013

Gobi vs Mars 6 person Premium Grade camping tent: Questions and Answers

Check out the extended photosets on our Facebook page for the Gobi HERE

Hello CEC,
I am considering purchasing either the Mars 6 or Gobi 6.  Before finalizing my decision have a few questions.
Yes, check out the extended photosets on our Facebook page for the
Gobi HERE

Mars HERE

Are there hooks in the ceiling to hang a lantern?
Yes there are!
Check out the extended photosets on our Facebook page for the
Mars HERE
I am 6 feet.  Is the peak height any higher?
Are there pockets to store small items?
For the Mars 6 is it possible to attach a canopy?
We don't sell accessories like that as both tents have superb water resistant rain fly's 
Do you sell a groundsheet for below the tents?
We don't but ALL tents in the Premium Grade category have double floors in the sleeping areas and the durable PE floors are quite abrasion resistant 
Thank you,
Jaime 

Monday, July 22, 2013

Shipping & Handling

FLAT RATE SHIPPING FEES!
For your convenience, we charge flat rate shipping fees on each item

SHIPPING METHODS:
  • Our default shipping method is via FedEx Standard
  • Login to your account to find the latest update to your order status
  • We provide tracking information so you can find out where your item is and the expected arrival date to your shipping address
  • We ship all goods by the next business day after you complete your transaction
  • Delivery times can take up to 7 business days depending on the remoteness of your location
  • Please include: First and Last name of recipient
  • Full shipping address
  • Contact phone number for shipping address

We are proud to offer shipping to US
Armed Forces Bases overseas via USPS
SHIPPING LOCATIONS FOR FLAT RATE SHIPPING:
  • USA: contiguous 48 states and Armed Forces locations (Does not include: Hawaii, Alaska, Puerto Rico, US territories)
  • *NOTE Special conditions for Canadian residents - Customs import duties: If you live outside the country where the item is located, import duties and brokerage fees may apply
  • These rates are set by the Customs office of your government (customs charges and import duties) and by the courier (brokerage fees)
  • If you live outside our standard shipping zones, please submit a request for shipping rates via our CONTACT US PAGE
  • If you wish to purchase in bulk (ie 10 units or more), please submit a request for shipping rates via our CONTACT US PAGE
Login HERE to access your order history and shipping details

Friday, July 12, 2013

EROS 6 PERSON FAMILY CAMPING DOME TENT

View images on our Facebook page:

https://www.facebook.com/media/set/?set=a.10151726090729940.1073741832.10212669939&type=3

AND view the slide show on our YouTube Channel:

http://www.youtube.com/watch?v=QS2GFh7oA3E&list=UUKlubGNY3goSWPWynLLWrRg

AND view the Virtual Walk Thru

http://www.youtube.com/watch?v=ePFjIwCyhlE&list=UUKlubGNY3goSWPWynLLWrRg

Model: Eros
Brand: The Camping Equipment Company
Capacity/Berth: 6 people

Assembled dimensions 
(length, width, height): 19'x20'x6'(595x630x195cm)

Packed dimensions 
(length, width, height): 2'x1'x1' (80x46x39cm)

Weight: 58lbs (26.7kgs)

FEATURES AND BENEFITS:

RAIN FLY:
  • WATER PROOF! 3000mm polyurethane coated & fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • Rain fly pitch first
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch
INNER TENT:
  • Large, separate inner tents offers occupants privacy
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • Add or remove sleeping rooms depending on how many occupants you have an how much storage space you need
  • Leave out one or more inner tents and you have a large, free standing shelter
  • 190T breathable polyester
FLOOR:
  • Polyethylene, totally waterproof - fully sewn in, tub style floor in the SLEEPING AREAS and living area - no rain or bugs can get in!
GUY ROPES:
  • Polyester interwoven with reflective 3M Scotch-lite thread for increased visibility in low light conditions
  • Simplified design means we have strategically placed these guy ropes for maximum stability but reduced the overall number making this tent easier to assemble in less time and with no tripping hazards
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric
TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!
TENT POLES:
  • REVOLUTIONARY AND NEW for 2014
  • EXCLUSIVELY FROM THE CAMPING EQUIPMENT COMPANY!
  • Stronger,heavy duty, recycle-able, simplified design makes this tent EASY TO ASSEMBLE!
  • Long lasting and safe, easy to replace
  • If in the unlikely event that you need to replace the poles for whatever reason, just walk into your local hardware store and purchase the same type of plumbing PVC poles and cut to measure

Wednesday, July 10, 2013

MARS 6 PERSON FAMILY CAMPING TUNNEL TENT

CLICK HERE TO VIEW THE EXTENDED
PHOTO ALBUM ON OUR FACEBOOK PAGE
Model: Mars
Brand: The Camping Equipment Company
Capacity/Berth: 6 people

Assembled dimensions (length, width, height): 18'x13'x6'(574x400x210cm)

Packed dimensions (length, width, height): 2'x1'x0.9' (80x46x29cm)
Weight: 54lbs (24.7kgs)





(1) Con-Struct (TM) Super-lite tent poles:
  • High tensile modular poles designed to give maximum support
  • Roof pitch: prevents water pooling on top of tent by guiding it down and way from the roof
  • Pole sleeves give tent fuller assemble shape to maximize room size
(2) Exo-derm (TM) rain fly:
  • Fabric specially designed for CEC
  • Does not stretch or sag like nylon when wet - tent retains shape in heavy downpour
  • Weatherproof:  Coated with a Polyurethane film rated at 3000mm
  • Seam sealed to prevent water penetration
(3) Storm flap: channels water away from the tent

(4) Dyna-strap (TM) webbing:  bigger and stronger than conventional guy lines, fitted at peak of pole arc to provide maximum tension, help stabilize tent and maintain structure, especially in strong winds

(5) Mesh vents:  top and opposite ends of tent allow for greater air circulation reducing internal condensation and regulating heat exchange while keeping out bugs and rain

(6) Doors:  full mesh fabric for air circulation with secondary weather proof full fabric doors for privacy

(7) Guy lines:  high tensile nylon woven with 3M reflective taping for greater visibility in low light conditions

(8) Inner tent:  
  • Breathable polyester with mesh vents help regulate air flow
  • Partition walls:  removable to create larger single sleeping pod or as a room divider for added privacy
  • Dri-tek (TM) floor:  Fully sewn in tub style floor
  • Heat sealed, prevents moisture penetration, abraision resistant
(9) Talon tent stakes (TM):  high impact resistant ABS tent stakes firmly hold down corners and webbing support straps - yet many times lighter than conventional steel stakes

Sunday, July 7, 2013

AJAX 12 PERSON FAMILY CAMPING TUNNEL TENT


Model: Ajax
Brand: The Camping Equipment Company | www.campingequipmentco.com
Capacity/Berth:
 12 people
Assembled dimensions (length, width, height): 23'x13'x6' (710x400x210cm)
Packed dimensions (length, width, height): 2'x1'x1' (80x46x31cm)
Weight: 57lbs (26kgs)

(1) Con-Struct (TM) Super-lite tent poles:
  • High tensile modular poles designed to give maximum support
  • Roof pitch: prevents water pooling on top of tent by guiding it down and way from the roof
  • Pole sleeves give tent fuller assemble shape to maximize room size
(2) Exo-derm (TM) rain fly:
  • Fabric specially designed for CEC
  • Does not stretch or sag like nylon when wet - tent retains shape in heavy downpour
  • Weatherproof:  Coated with a Polyurethane film rated at 3000mm
  • Seam sealed to prevent water penetration
(3) Storm flap: channels water away from the tent

(4) Dyna-strap (TM) webbing:  bigger and stronger than conventional guy lines, fitted at peak of pole arc to provide maximum tension, help stabilize tent and maintain structure, especially in strong winds

(5) Mesh vents:  top and opposite ends of tent allow for greater air circulation reducing internal condensation and regulating heat exchange while keeping out bugs and rain

(6) Doors:  full mesh fabric for air circulation with secondary weather proof full fabric doors for privacy

(7) Guy lines:  high tensile nylon woven with 3M reflective taping for greater visibility in low light conditions

(8) Inner tent:  
  • Breathable polyester with mesh vents help regulate air flow
  • Partition walls:  removable to create larger single sleeping pod or as a room divider for added privacy
  • Dri-tek (TM) floor:  Fully sewn in tub style floor
  • Heat sealed, prevents moisture penetration, abraision resistant
(9) Talon tent stakes (TM):  high impact resistant ABS tent stakes firmly hold down corners and webbing support straps - yet many times lighter than conventional steel stakes

Sunday, June 30, 2013

UTAH 10 PERSON FAMILY CAMPING DOME TENT


Model: Utah
Brand: The Camping Equipment Company
Capacity/Berth: 10 people
Assembled dimensions (length, width, height): 22'x25'x7' (685x780x220cm)
Packed dimensions (length, width, height): 2'x1'x1' (72x33x34cm)
Weight: 54lbs (24.8kgs)

FEATURES AND BENEFITS:

RAIN FLY:
  • WATER PROOF! 3000mm polyurethane coated & fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • Rain fly pitch first
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch
INNER TENT:
  • Large, separate inner tents offers occupants privacy
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • Add or remove sleeping rooms depending on how many occupants you have an how much storage space you need
  • Leave out one or more inner tents and you have a large, free standing shelter
  • 190T breathable polyester
FLOOR:
  • Polyethylene, totally waterproof - fully sewn in ground sheet in the SLEEPING AREAS
  • A tub style, fitted, removable ground sheet in the LIVING AREA that is attached to the rain fly with the use of hooks and toggles
  • REMOVABLE means you can easily detach and clean the floor and the rest of the tent including the sleeping areas and rain fly!
GUY ROPES:
  • Polyester interwoven with reflective 3M Scotch-lite thread for increased visibility in low light conditions,
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric
TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!
TENT POLES:
  • Ubertech shock corded poles
  • 45% stronger than regular fibreglass poles
  • Color coded with the tent sleeves for easy set up

DISCOVERY 10 PERSON FAMILY CAMPING TENT

CLICK HERE TO VIEW THE EXTENDED PHOTO ALBUM ON OUR FACEBOOK PAGE

Model: Discovery
Brand: The Camping Equipment Company | www.campingequipmentco.com
Capacity/Berth: 10 people
Dimensions: 26x23x8' (800x700x230cm)
Packed Size: 4x1x1' (107x37x37cm)
Weight: 82lbs (37kgs)

FEATURES AND BENEFITS:

RAIN FLY:
  • WATER PROOF! 3000mm polyurethane coated fully seam taped
  • Mesh vents are built into the rain fly to help promote air flow, reduce condensation build up and keep bugs out!
  • Rain fly pitch first
  • 210T polyester taffeta
  • UV coated
  • 6-7 stitches per inch

INNER TENT:
  • Large, separate inner tents offers occupants privacy
  • Huge living area perfect for storing equipment, eating meals or lounging around
  • Solid fabric doors with built in mesh door panels and mesh vents to help promote air flow, reduce condensation build up and keep bugs out!
  • Add or remove sleeping rooms depending on how many occupants you have an how much storage space you need
  • Leave out one or more inner tents and you have a large, free standing shelter
  • 190T breathable polyester

FLOOR:
  • Polyethylene, totally waterproof - fully sewn in ground sheet in the SLEEPING AREAS
  • A tub style, fitted, removable ground sheet in the LIVING AREA that is attached to the rain fly with the use of hooks and toggles
  • REMOVABLE means you can easily detach and clean the floor and the rest of the tent including the sleeping areas and rain fly!

GUY ROPES:
  • Polyester interwoven with reflective 3M Scotch-lite thread for increased visibility in low light conditions,
  • Large PP webbing straps: are strategically placed at the apex of each tent pole at either end of the tent for maximum resistance and tension to help keep the shape of your tent and maintain the curvature of the rain fly so that the water resistant fabric sheds moisture and prevents build up and penetration of the fabric

TENT STAKES:
  • Massive, ABS tent stakes bolt your tent firmly into the ground so that the structure maintains its shape in strong wind conditions
  • Reduced number of tent stakes but with bigger and stronger stakes means you save time in assembling the tent, reduced risk of losing pieces and reduces the overall weight of the tent
  • Please note however that these tents are intended for summer, family use and are not guaranteed against gale force winds or hurricane-like conditions!

TENT POLES:
  • Ubertech shock corded poles
  • 45% stronger than regular fibreglass poles
  • Color coded with the tent sleeves for easy set up
*Based on a lot of feedback we received about our most popular designs, including this one, we decided to implement a series of upgrades to give you the Vega 6 Person Family Camping Dome tent under the Premium Grade Series

Thursday, June 27, 2013

WARRANTY AND RETURNS

We hope that you are satisfied not only with your shopping experience, but also with the product you've purchased. The CEC is an American owned and operated website with a good reputation and long history in the supply of good quality tents, camping supplies and accessories. We have been in business since 2000 because we focus on supplying good quality products and looking after our customers.


12 Month Warranty Guarantee

All products sold by The Camping Equipment Company are backed by a 12 month manufacturer's warranty.

The manufacturer agrees during the warranty period to repair any manufacturing defects in the product or, at its option, replace the product with another product or an equivalent product, or offer a store credit, without cost to the owner for material or labour.

This warranty is subject to the original proof of purchase and the products being used in accordance with the instruction manual.

This warranty does not cover defects due to modification, accident, damage caused by vandalism, rusting, acts of nature or any other event beyond the control of the manufacturer. Nor does this warranty cover scratching, scuffing, natural breakdown of materials that occur inevitably with extended use including Ultra Violet light damage and exhausted zippers or other cosmetic damage that may result from normal wear and tear. In addition, defects resulting from intentional damage, negligence or unreasonable use will void this warranty.

Your product is valuable and should be insured against loss or damage. During strong winds and storms collapse the tent flat onto the ground and seek refuge in your vehicle. Damage caused by storms and strong winds is not covered by warranty.

To make a warranty claim please follow the below instructions:

OPTION 1) Take a photo. Contact us. We'll send a replacement part.

This process is the quickest and easiest option.

If you purchased as an account customer please take a clear, detailed photo of the broken part and log a return request via your account. Email the photo to support@campingequipmentco.com

We need proof of purchase in order to process your request. With the inclusion of photos we can often just post out a replacement part, rather than ask you to return the faulty part to us first for inspection.

This process is the quickest, easiest option.

OPTION 2) Can't take a photo? Post the part or whole product back to us.

If you purchased as an account customer please log a return request via your account explaining the issue.

If you purchased as a guest, without an account name and password, please send an email to support@campingequipmentco.com explaining the issue.

Package up the item and post to:

The Camping Equipment Company
1160 Yew Street
Blaine, Washington, 98230
United States of America

You will initially be liable for the shipping cost to the warehouse.

For the return of high-value goods, we recommend that you use a registered delivery service, as we cannot be responsible for non-delivery of returned items.

Once your return is received and inspected (usually within a week of receipt), a new part will be shipped to you, or your refund will be processed and a credit will be automatically applied to your credit card, paypal account or original method of payment within 7 days.

Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Thursday, May 30, 2013

ZEUS 12 person family camping tent: Upgraded version of the bestselling Polaris tent

Hi Ed, the tent you're referring to is the Polaris 12 person family camping tent

Due to its popularity, this model is currently out of stock


However, you can purchase the ZEUS tent which is an upgraded version of the Polaris that includes lots of new features 



Best Regards,
Andrew
Customer Support







Someone submitted the form from your 'Contact Us' page

A user has submitted the contact form on your store.

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Full Name:Ed
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where is the tent shown on the page that opens first on big family tents ?
With the lounge chair in the front?
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ICARUS 9 PERSON FAMILY CAMPING DOME TENT - UPGRADE

ICARUS 9 PERSON FAMILY CAMPING DOME TENT - UPGRADE

Posted on 30th May 2013 @ 12:06 PM
Hi Matt, unfortunately this item is discontinued and we don't have any items in stock or spare parts
If however you are looking for an upgrade, the Icarus tent is another tri-room tent that features many new improvements to the previous Triton design
Returning customers get a 10% discount on this item when they input the coupon code "loyalty" into the checkout area


Best Regards,
Andrew
Customer Support
 Someone submitted the form from your 'Contact Us' page
A user has submitted the contact form on your store.

HERE ARE THEIR DETAILS:

Full Name:matt HIDDEN FOR PRIVACY
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RMA Number:
I have a triton tent and was needing one of the rooms for it and wondered if they were still available to purchase.
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